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Theresa Merchant

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Insight synthesis

  • Diversify collaboration to bring together a broader range of ideas

  • Lower associative barriers to encourage divergent and abstract thinking

  • Decontextualize the problem to find parallels in other contexts

  • Filter Solutions to easily find applicable fit

  • Natural Interactions encourage free flowing ideas

Designing for Impact

I have worked at the intersection of UX, product design, and innovation, showcasing projects that include AI-driven platforms and immersive experiences. My extensive portfolio reflects my commitment to human-centered design, creativity, and forward-thinking solutions.

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The Solution

A Metaverse-based workshop that helps dispersed teams find innovative solutions to complicated problems. The immersive space and detailed exercises help users understand their particular challenge and applicable techniques, solutions, or strategies from unrelated industries. 

The Workshop

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Introduction

In first room of the Metaverse space, the workshop facilitator introduces the user to Intersectional innovation, which is the combination of seemingly unrelated ideas at the intersection of different industries or fields for unexpected outcomes.

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Phase 1

Understand

  • Define the challenge

  •  Understand the stakeholders

  • Explore the root of the problem

  • Find the themes present in the challenge

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Phase 2

Abstract

  • Learn about associated barriers

  • Challenge assumptions

  • Random Association (break)

  • What if? (Constraint based divergent thinking

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Phase 3

Connect

(Using the intersectional database)

  • Using identified themes, find other industries with similar problems

  • Consider techniques, strategies and solutions from these industries 

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Phase 4

Ideate

  • Solo brainstorming

  • Brainstorm in pairs

  • Groups of four

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Finale

Convergence/Next Steps

The facilitator guides users through a process of deciding which ideas to move forward and plans the next steps to realizing them.

Research

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Groundbreaking

A Metaverse-based workshop for intersectional innovation

M.S. Thesis, NYU Tandon school of Engineering 2023

Advised by Dr. Ahmed Ansari

The Challenge

How might we help dispersed teams bring together seemingly unrelated ideas to achieve intersectional and innovative solutions?

Discover

  • Expert Interviews

  • User Surveys

  • Literature Review

  • Competitive Analysis

Define

  • Synthesize Key Insights

  • Sense-making

  • Affinity Mapping

  • Persona Creation

Develop

  • LoFi Prototypes

  • Blueprinting

Deliver

Test and Refine:

  • Workshop Method

  • Innovation Database

  • Immersive Space

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